Complaints Procedure

This page explains how users in Nederland can submit complaints and receive transparent follow-up.

How to Submit

Send your complaint by email to admin@vorthralkhep.world with your contact details and a clear description of the issue.

Acknowledgment Timeline

We acknowledge receipt within 2 business days and provide an estimated handling timeline.

Resolution Target

We aim to provide a substantive response within 14 days. If more time is needed, we will inform you with an updated schedule.

Escalation Route

If your complaint concerns personal data processing, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Company Contact

Vorthralkhep, Fornheselaan 292, 3734 GE Den Dolder, Netherlands. Phone: +31630466080. Email: admin@vorthralkhep.world.

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